My Account

What happens if I lost or forgot my password?
If you forget or lose your password you can go to the password retrieval page and follow the simple steps there. Your password will be sent to the email you indicate provided it matches your registered email address. Forgot your username? Please contact our Customer Support team via phone or email.

How can I edit or change my personal details?
In order to update your new address or personal details into your account, please login to your account and change your details online. Alternatively you can contact the customer service team for assistance.

Where can I view my account balance and transaction history?
Your account balance and completed transaction history is available in the “My Account” section accessible to registered users.